Terms of Service: Questions? Call 1-888-548-6661. We’re committed to your success.

Important Notes:

  1. The trial begins when you order. It doesn’t begin when you receive the trial in the mail.
  2. We allow only 1 trial purchase per household.
  3. As part of ordering a trial, you agree to join a recurring membership plan. You can modify your subscription anytime by contacting us.
  4. Email is the fastest way to get a response. Email us at support@greentonepro.com
  5. This is not a free sample offer. We only sell Green Tone Pro as a trial turns into a subscription or individual bottles.
  6. In your emails, please provide your full name, and phone number.
  7. The trial period begins on day of order. To clarify, it does not begin when you receive the product.
  8. Our delivery times depend on the local delivery service. We can not be held responsible for reasonable delays by customs or the delivery carriers.
  9. The USPS tracking code # is the sole item and will serve as proof of delivery without a signature requirement.
  10. The customer agrees they must show proof they emailed us to our proper support email address before escalating an issue to a third party/financial institution. Otherwise, any escalation will be considered invalid.

Important Disclosure to Prospective Consumers & Compliance:

  1. We don’t guarantee our products will help you achieve any sort of weight loss without diet or exercise
  2. We don’t claim our products will cause permanent weight loss
  3. We don’t claim our products will help you lose weight no matter what you eat.
  4. Do not order our products if you are under the age of 18, if you are pregnant or nursing, or have a conflicting medical condition. We will not be held liable for your your purchases if you don’t abide by the latter condition.
  5. We don’t claim our products will block the absorption of fat or calories. Note: if we do talk about a specific ingredient we are talking about that ingredient by itself according to a specific study. We don’t guarantee our product(s) will work as well as products named in studies.
  6. We don’t provide medical opinions and can not make claims towards the safety of our product(s) because they haven’t been specifically tested against medical conditions. This helps ensure we act both honestly and lawfully. If you decide to try our products, you agree to do so entirely your own risk as we can’t be held responsible for any interactions, complications, or side effects. We don’t provide any warranties regarding safety. Although our ingredients are designed to come from natural extracts, we would never want to make unverified claims regarding the safety or effectiveness of our product(s).

Please ensure you avoid any diets that make the following guarantees (we don’t make the below guarantees):

  1. causes weight loss of two pounds or more a week for a month or more without dieting or exercise;
  2. causes substantial weight loss no matter what or how much the consumer eats;
  3. causes permanent weight loss even after the consumer stops using product;
  4. blocks the absorption of fat or calories to enable consumers to lose substantial weight;
  5. safely enables consumers to lose more than three pounds per week for more than four weeks;
  6. causes substantial weight loss for all users; or
  7. causes substantial weight loss by wearing a product on the body or rubbing it into the skin.

This is a binding agreement between You, the person or entity agreeing to the terms contained in this document (“You”, “Your” or “Customer”), and Our “Company” the owner and administrator of this Website and all content and functionality contained herein.

IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) arising from or relating to this Sale Agreement, its interpretation, or the breach, termination or validity, enforceabilty thereof, the relationships which result from this Sale Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Sale Agreement), ORI’s advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY EITHER THE AAA OR THE NATIONAL ARBITRATION AND MEDIATION, INC. under the Code of Procedure of ARBITRATION-FORUM.COM (the “Code”) in effect at the time the claim is filed. The Code is available at http://www.arbitration-forum.com or can be obtained by calling 1-800-753-9448. Consumer shall have the ability to choose between these two forums as well as choose a venue that is convenient for Consumer. Notwithstanding any choice of law provision included in this Sale Agreement, this arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16) and the New York Convention on the Enforcement of Arbitration Awards (9 U.S.C. §§ 201-208 or as codified in the jurisdiction where enforcement of the award is sought). The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute or controversy between Customer and ORI. Hearings shall be held as provided by the Code and if any In-person Hearing is required, it shall be held in a venue chosen by Consumer. Judgment on the award rendered by the arbitrator(s) may be entered by any court having jurisdiction. Each party shall bear its own cost of any legal representation, discovery, or research required to complete arbitration.

THIS SALE AGREEMENT AND ARBITRATION CLAUSE DOES NOT ALLOW CLASS ARBITRATIONS EVEN IF THE NAF PROCEDURES OR RULES WOULD. YOU AGREE THAT, BY ENTERING INTO THIS SALE AGREEMENT, YOU AND ORI ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION

We allow only 1 trial purchase per household. Our products are not free samples. Our products are trials. The trial period begins on day of order. To clarify, it does not begin when you receive the product.

You are ordering a 60 capsule bottle of Green Tone Pro with a 14 day trial offer that costs $4.95 for shipping and handling and on day 14 you will be charged for the full price of $89.97. Orders are shipped via the US postal service. If you choose to keep the product beyond the trial period, you then will be charged the full amount of $89.97. Your 14 day trial begins when you place your trial order. If you are not satisfied with your Green Tone Pro trial offer, cancel your subscription before the trial period ends. If you are satisfied with your Green Tone Pro trial offer, do nothing and your credit card will be charged an additional $89.97 approximately 45 days after you placed the order for your trial shipment. For every 30 days thereafter, we will automatically send you a 30-day supply of Green Tone Pro. The credit card you provide today will be billed  $89.97 14 days after your trial order is shipped to you,  $89.97 will be billed to your credit card with each successive shipment thereafter.

Failure to use the product(s) does not constitute a basis for refusing to pay any associated charges (i.e. trial charge). Returned merchandise requires a delivery confirmation from the shipping provider. 

For recurring orders: All sales after the trial period are final.

Please note :

1. Any refunds applied can take up to 5 business days to process

2. We cannot process or refund packages marked “Return to Sender” and they are not considered cancellations or a proper reason to expect a refund.

3. Refunds will be issued to the same credit card that was charged when ordering the product.

4. The money back guarantee only applies to the first trial bottle purchased. Any other bottles are final sales.

Processing & Shipping

We use USPS as our official shipping carrier. All orders are processed within 2 business days and will take around 7 business days to get to the customer.

Please note the following terms:

  • We want to make the return of our product as easy as possible for you
  • Please call us or email us if you have any questions or concerns. Our phone number is 1-888-548-6661, or email us at support@greentonepro.com
  • Refunds will only be issued to the same credit card to which they were charged.
  • Customer is responsible for return shipping charges.
  • After the warehouse receives your return, it generally takes 2 business days to process your return. Please keep in mind that your bank typically posts credit in the billing cycle in which it was received. Therefore, the number of days it takes for credit to post to your account may vary, depending on your bank’s billing and credit schedule.
  • Our customer service representatives may offer you a discounted price or partial refund if you call to cancel your account. You may accept or reject the discounted price or partial refund. If you reject the discount or partial refund, then in order to obtain your refund you will be required to return the product to us   as described above. If you accept the discount or partial refund, you agree to waive your right to return this order. We want to make sure you are happy with your purchase.

Cancellation of Future Orders
If you wish to cancel future deliveries of Product you must contact Our Customer Service at 1-888-548-6661 , or by email at support@greentonepro.com and request that such future shipments be terminated. When emailing us, please include your full name and address, as well as the name of the Product(s) that You ordered. Your request for termination, whether by phone or email, will be processed immediately; however, You will be responsible for payment for any Product that has either A) already been shipped to You or B) already been delivered to you at the time of your call. Since cancellation applies only to future orders that have not already been shipped or delivered, there is no need to return anything.

Reversals and Bank Action
We consider bank actions and  reversals as potential cases of fraudulent use of our services and/or theft of services, and will be treated as such. We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services. Customers also agree to be liable for our reversal fees, legal and collection costs if you are found to do a invalid reversal.